Grievances
The MHAI Recovery Network is committed to ensuring transparency, accountability, and public trust in the accreditation process. Individuals may submit concerns regarding an accredited Peer Run Organization’s compliance with accreditation standards, service quality, accessibility, ethical conduct, or participant rights. All grievances are reviewed through an impartial and timely process in accordance with the MHAI Recovery Network Grievance Policy.
Submit a Grievance
Use this form to submit a concern involving an accredited Peer Recovery Organization (PRO), an organization applying for PRO accreditation, or an individual acting in a role within such an organization. This form is available to community members, service recipients, family members, support persons, professionals, organization representatives, employees, volunteers, and organizations making a self-referral. Please provide factual information and avoid unnecessary sensitive personal details.